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Why Every SMB Will Have an AI Agent (And What They’ll Look Like)
Small businesses are about to get their first “employee” who never sleeps, never forgets, and scales infinitely: the AI agent. If you’re...
2 min read
The Hidden Trade-offs of AI: Latency, Retraining & Performance in the Real World
When we first launched our AI claims screening tool, the model response time was lightning fast in staging — around 200ms. Everything...
2 min read
Retention Isn’t Just Luck. It’s Personal.
When we first rolled out personalized dashboards for returning users, we didn’t expect much. It felt like a “nice to have” feature. But...
2 min read
Designing an AI Signal Delivery System for VC Decision-Makers
How I balanced relevance, timeliness, and trust in an AI-driven product When I joined a data-driven investment platform focused on...
3 min read
Metrics That Matter: Lessons from the Frontlines of AI Product Management
When I first transitioned into AI product management, I did what most of us do — I reached for the comfort zone of metrics. Accuracy....
2 min read
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